Introduction Family businesses remain the backbone of India’s economy, yet many find themselves caught between legacy and the demands of modern markets. Research shows that over 70 percent of Indian family businesses already involve the second generation, but more than one-third do not have a clear succession plan. Even firms that have operated for decades often remain within the micro or small category, reflecting the difficulty of scaling beyond traditional models. At the same time, nearly half of these businesses expect to induct professional leaders into top management soon. In this blog, we will examine the challenges Indian family businesses face in succession, scaling, and digitalization, and how fractional CXOs provide strategic support while allowing families to retain control and values. Succession Planning Challenges in Indian Family Businesses Succession continues to be one of the most sensitive issues for family enterprises. Senior leaders intend to ...
Launching a startup creates opportunities for swift gains, but unchecked expansion can destabilize any promising venture. Homejoy, once poised to disrupt the $400 billion home cleaning market, grew rapidly but shut its doors less than two years after a major funding round. The Homejoy case offers lessons for founders determined to avoid similar outcomes—a reality relevant to far more than a single company. The Fast Growth Trap: Scaling Without a Safety Net Many platforms believe rapid growth ensures market dominance. Homejoy, for example, moved into over 30 cities, investing heavily in marketing and operations before securing sustainable retention and operational quality. High customer acquisition expenses, unreliable service, and management stretched across geographies contributed to mounting losses. Operational cracks appeared quickly: ● Quality Assurance Issues : Numerous new users encountered inconsistent se...